The Era of Good Work

My friend Om has a good provocative post up today: With 2008, Let’s Say Good-bye to Mediocrity. Go read it.

Om writes: “In 2008, U.S. society — from the very top (our political leaders) to the very bottom (our bankers) — came to embrace mediocrity.”

I have a slightly different take. The examples Om cites of our supposed embrace of mediocrity are are trailing indicators, not leading indicators. They tell us more about where we’ve been and what we’ve done wrong, not where we’re going.

2008 wasn’t the year we accepted or embraced mediocrity; it was the year the chickens came home to roost. It was the year where the bill came due for two, maybe three, decades of steady cultural and political rot. Decades in which our individual and collective desire for more money and more stuff drove our policies and our behaviors.

An era where your worth was measured not by your character or good works, but by the size of your yacht or your private jet. Where we were endlessly fascinated by folks like Mark Cuban (a funny and interesting guy, to be sure, but famous because principally because he got Yahoo! to buy his company for way more money than it was worth) and Paris Hilton. Where an MBA degree was revered, not mocked. ( Trillion Dollar Meltown, Richistan, and Liar’s Poker — the latter two the perfect bookends for our sad story — are excellent chronicles of the past thirty or so years.)

When I try to divine and look at the leading indicators (oddly and ironically in light of the heavy toll of the past year and likely heavier toll to be paid this coming year and my own ingrained and deeply-rooted cynicism) I find myself more optimistic this new year than any other in recent memory about the state of the country and where things might go the next twenty to thirty years.

I don’t see people embracing mediocrity  — I saw that in spades in the late 1980s, the very, very overhyped 1990s, and the first part of this decade. Rather, I see more evidence of more people doing good work in more places than I can recall in my adult lifetime.

Some examples:

1. Start with politics. Coming up on the one year anniversary of Barack Obama’s win in Iowa, and nineteen days from his inaugural, I find myself more optimistic about the state of our politics than ever before.

It’s not only — or principally — because of Obama. Rather, it’s  the serious, sober-minded, and eminently practical bunch of kids in their 20s who spent the last year and a half working for him. I got to see them up close, as a volunteer for Obama in California, Indiana and finally Ohio. Many in the press, trained to be cynical and wry, tried to portray this as some sort of cultish movement (volunteers and workers were “Obamabots”). But really, it was a group of kids (and they were mostly kids) who were sick of how the country was being run, and who decided to do something about it rather than complain or sit on their hands. They didn’t protest, they didn’t march on Washington — they just got stuff done, did the hard, demanding, and unglamorous work of grassroots politicking, and changed our country.

2. The hard-headed, largely unheralded work by folks to fix our public school system. People like Michelle Rhee, or Dave Levin and Mike Feinberg, who founded KIPP.

3. Our media. Don’t laugh. Between the renaissance of great writing and performance on television (The Wire, Sopranos, Mad Men, Elvis Costello’s new show, and many, many more) and the development of sustainable, strong new voices on the Internet (folks like Om but also Josh Marshall at TPM, music sites like Pitchfork and Stereogum) there are more signs of life than ever before. It’s invigorating and inspiring.

4. And, closer to my daily life, an impressive wave of startups and entrepreneurs launching companies the last three to four years.  The work done by this second wave of startups has been far better, and resulted in many more useful and more durable services, than the efforts of their predecessors in mid- to late-1990s (I’m in a position to judge, I’ve been involved in both eras!). More of these companies act like Craiglist (the most important web company after google); few act like Pets.com.

It’s not incidental that this second wave of  entrepreneurs came of age after (and in reaction to) a previous — if smaller scale and more localized — calamity; the bursting of the dot-com bubble.  Folks who worked in and around the Internet business realized they’d been on a bender, went to work putting their value systems back in order, and renewed their focus on doing good work, not just doing well.

As a society and country, we’re paying the price for our decades of binging this year. It will be painful. But people seem serious about confronting the problems, about doing real work again, putting our values back in order, and that gives me hope on this first day of this very new year.

Twitter, Rediscovered a Year Later

A little over a year ago — sometime last August or September — I started faffing about with Twitter, as early adopters here in SF started to spread the word about it.

I liked it immediately, thought it was perhaps a wee bit twee. But we liked enough here at Vodpod we built a way to let you “tweet” a video from vodpod last December, just weeks after we launched our service. And we spent a great couple of hours dissecting its appeal with some very smart lads, Matt Webb and Jack Schulze.

Twitter really exploded in the Spring of this year, championed by Scoble and getting a lot of attention at SXSW. Funny, though, my interest in and attention to the service waned about then.

So I’ve been delighted to re-engage with it the past week or so. In part, it’s been for prosaic reasons. I saw that Rafe Needelman was doing a Twittercast from Web 2.0, and I’ve been checking out the various AIR (totally loving Twitterific) and iPhone clients and playing with twittering from the road. The Twitter folks get an A+ for their API work, something we’re trying to emulate here at Vodpod.

It’s fun to be back using the service. For my money, it’s a far more interesting than the other hyped up service of the day. In the end, both are really about communication, but there is a richness and layered-ness to Twitter I just don’t find with Facebook. And interesting lesson given how much more complex Facebook is, and how simple Twitter is by comparison.

How I Learned to Love the Bubble

There is no better proof that San Francisco and Silicon Valley are a big echo chamber than the nonsense being written about the new “bubble” and related discussions about the need for startups to “bulk up” (from Om Malik no less, a man full of good sense usually) and palpitations about being five months from a bust.

Are we in a bubble? Most likely.

Are there too many startups with too much money? Yes and Yes!

Should we care? No, not really.

The bubble talk has been going on at least two years, since the 2005 Web 2.0 conference (noted before here, here, and here). For some reason, I almost always find MBAs and trade journalists most obsessed with its eventual bursting (skip a couple of paragraphs to learn why).

At the surface, the bubble talk is always about the anecdotes and atmospherics. More companies being started. More money flowing. More competition. More parties. More difficulty hiring great engineers. More difficulty breaking through the clutter. More Brits (and now French) moving to San Francisco to start up companies.

Interesting cocktail chatter — perhaps. But that’s not driving force of all this bubble-mania.

What is? The notable thing that occurs during a bubble is that some people get far richer than they deserve (exhibit a, Mark Cuban selling Broadcast.com to Yahoo! for $5B). That drives the obsession. Entrepreneurs in it just for the flip worry the bubble will pop soon and that they’re going to miss out. “What if the enormous pile of dough is gone by the time it’s my turn?” For journalists, the anticipation of it bursting and its resulting carnage is perhaps the most exquisite form of schadenfreude in this age.

But really, whether we’re in a bubble, or where we are in the “cycle” matter not at all if you are an entrepreneur. Starting a business is always a long-shot. If you are an entrepreneur, the immutable odds are that you will fail. This was true for startups in 1995, 1997, 1999, 2001, 2003, 2005 and 2007. The even years, too. Where we are in the cycle, or whether or not we’re in a bubble, it just doesn’t matter that much.

One’s success is more likely to be determined by luck (incredibly important, often overlooked); whether you’ve got a good idea and a clear vision; how well you can execute and adapt; whether you have enough money and are stingy with the money you have; how quickly you can make enough money from your product or service to cover your costs; and how relentlessly you focus on making your users and customers really happy and building something useful or cool or both.

Of course, it is a crowded market, so I’m quite happy for my peers to obsess about the bubble and the cycle, and to worry about whether they’ve “timed it just right.” Keep it up!

Bonus for you outside our little cul-de-sac here in the Bay Area: see how it’s all 1999 again.

The Contrarian Age

VC Fred Wilson started an interesting conversation of few weeks ago about “the mid-life entrepreneurial crisis” in which he noted how few entrepreneurs are over 40.

His initial post was followed by many others.

I’m a first-time entrepreneur in my early 40s, so I’ve found the arguments and debate interesting.

Based on my own experience the past year, I have my own personal theory about this.

I’ve come to the conclusion that a critical attribute — maybe the most important attribute — of a successful entrepreneur is the willingness to be deeply, profoundly contrarian. The fundamental creative, productive act for most entrepreneurs is placing a bet on an idea and product and market that seems compelling and logical to them, but that others perceive as, well, not sensible.

Look at the biggest success story of the web to date, Google. Their success, in hindsight, seems so obvious, but we’ve all heard what seem like countless tales of Sergey Brin and Larry Page going into meetings in the late 1990s, and being laughed at for thinking search was relevant or interesting or likely to ever make anyone any money.

I think this is why we see more successful entrepreneurs starting companies in their 20s — it’s just easier for people to hold deeply contrarian beliefs at that age. Push an idea that seems crazy or unlikely, you’ll probably look like a romantic, rebel or revolutionary to your peers — even if you fail.

Whereas it’s harder to do this in your 40s. You are less likely to look cool and revolutionary when you’re betting on a deeply contrarian idea (i.e., an idea that your friends and family and peers will all think is ridiculous or dumb or crazy), and more likely to look like that 40-year-old bachelor on the dance floor, with a paunch, strutting your white-man overbite moves to 50 Cent.

Perhaps this explains why many startup veterans become VCs in their late 30s and 40s? It allows them to back crazy ideas pushed by young entrepreneurs, while appearing stable, reasonable and rational to their friends, family and peers.

SecondLife “Proceed & Permitted” Letter

When SecondLife hype swept the land a few months ago, the recent spasm of SecondLife backlash was sadly predictable.

I’ve been wanting to jump in and offer a comment about all this, and the related Bubble Watch & “Web 2.0 DeadPool” fetishes that currently grip the Silicon Valley commentariat for a couple of weeks. And I will do that in a day or two, but first let us celebrate this lovely related development mentioned yesterday on BoingBoing.

Which is: a hardly original (but so many had to just gush, “Hilarious!”) parody of SecondLife hit the web the last day or two called GetaFirstLife. Get it? Hilarious! Totally original! So wry! That’s the exlamation point-with-irony-on, by the way.

SecondLife aka LindenLabs, to their credit, took this in stride and issued a “Proceed and Permitted” letter (instead of a Cease & Desist letter) to the creator of the parody. As the BoingBoing article (and creator) point out, a classy move — and in my book, more clever than the parody that prompted it.

Say Hello to VodPod

Dear loyal readers, all twelve of you (hi mom and dad!) — wanted to let you know the new online service I’ve been working on is open for business as of today.

So what is VodPod? It gives you both a place and tools to you build a video collection – with your own videos that you upload to us, or videos you add in from YouTube and dozens of similar sites — and then watch with your friends or other people who share your interests. Check it out.

Now please allow me to indulge in a bit of solipsism (I do try to avoid it, can’t help myself today). While VodPod is first and foremost the result of a great collaboration with my two partners (Scott and Spencer) since June 1 or so, it’s also the culmination in some ways of things I’ve thought about or worked on for quite a while.

Including the challenge of how people find the video programming they want on the Internet. I first worked on this problem almost 10 years ago when I led the effort to build the RealGuide, the first (or one of the first two or three) comprehensive streaming media guides on the Internet. It was a sort of Yahoo directory for streaming media, with links to the most interesting audio and video clips on the Internet. The big mistake we made was that the guide was the product solely of our editors. It was good, but necessarily limited in scope — the people who used it couldn’t contribute to it.

VodPod is the opposite. We have no team of editors, there are just the three of us here. You are the editors, you do the aggregating. You build your own Pod; you decide what you want friends or others to watch. I guess that makes VodPod a people-powered video aggregator, and I quite like that.

Building VodPod has also reflected an increasing fascination and love I’ve had with people-powered services. Starting with eBay and Live365 back in “Web 1.0″ era, continuing through to services now like YouTube, Last.fm (my personal favorite of the bunch), flickr, WordPress, SecondLife and others. All those — and others — have been big influences, and we’ve tried to tip our hat to a few on our company blog. They all do one thing really well — they know and remember that you’re in charge. I hope we do that as well.

Last, building VodPod has been the product of great collaboration, with some very smart, fun, and creative thinkers. A three-day brainstorming session last December with Matt Webb and Jack Schulze provided inspiration for several ideas that can be found in the final VodPod service. We’ve been fortunate to work with Cecil Juanarena (one of the best designers in the business — you could do worse than to look at his CD-ROM designs from the mid-90s, they provide a masterclass on interaction design for broadband) and Steve Mack at LuxMedia (who has literally written the book on streaming video, and more importantly has great instincts and judgment) on the design and user experience of VodPod. To the extent you like how it works and looks, credit them.

Most of all, a tip of the hat to my two VodPod colleagues and partners, Scott and Spencer. It’s been a great, fun ride so far, let’s keep it going.

Great Time to Start a Company

Since last Fall, at the Web 2.0 conference, or maybe even last spring, the "new bubble" meme has been gathering momentum among digerati. Like night following day, it has been followed by the "bad time to do a start-up" meme, captured best by these two posts.

I more or less agree with everything Caterina Fake writes in her post, and the list David Hornik posts is frightening even though it doesn't even begin to capture all of the start-up activity out there.

So, why the headline? Because I think there is a counter-intuitive argument to be made that the tail of an expanding bubble oftent provides a great environment for disciplined entrepreneurs and start-ups, and I think the tail-end of this mini-bubble is six to twelve months away.

There are two points to make here. First, take a look at the list Hornik provides. In addition to the length of the list, what is most stunning is that, if you look deeply at many of these companies, many are trying to do the exact same thing, chasing after a very small number of opportunities, and solving just a few significant consumer problems. Most of them have not through their business models or strategies. And, in many instances, they are going after the exact same audiences — there is an amazing amount of activity concentrated around the under-24 segment right now, for example.

So ironically, despite the super-abundance of start-ups, there remains a decent amount of "white space" — i.e., entrepreneurial opportunities to solve real, significant problems for real people. Disciplined entrepreneurs will find and discover this white-space, stay focused, and learn to treat this incessant buzz of activitity as the white noise it is. And, they can be confident that 90% of these lemming-like start-ups will fail and run out of money in the next 12 to 24 months, and the list probably won't be as extensive in two years time as it is now. Remember the difference between, say, January 2000 and July 2001?

(As an aside, there is an interesting sociological post to be written about why this is so. I think it's basically because alpha geek culture, in many respects, can be monolithic and lemming-like during bubble-periods like this one. Many of the folks doing these start-ups read the same blogs, talk to the same small group of people, go to the same conferences, and get consumed with a limited set of problems. Blogging and services like Flickr give us the ability to watch and document all this from the comfort of our couches).

The second point is one I make with less confidence, with just some anecdotal recollection from the last bubble/boom for support, but which I think is true and that others could support with more detailed evidence. And that is that the height or tail end of a bubble is a great time to get financing. The valuations are better, the entrepeneur can raise more money with less dilution, and potentially have more in the bank to get through the dire times — which will come again with certainty.

While it was certainly a great time to start a company in 2001-2003 — there was such a dearth of activity, and doing just about anything was interesting — it was hard to raise money, and nearly impossible to do so with advantageous valuations.

So this coming period seems to me to offer, potentially, the best of both worlds. It's a pretty decent time to try to raise money, it seems, and there are plenty of interesting opportunities out there. This happened in the last bubble period. Google is clearly exhibit A for this during the last boom — it raised a bunch of cash at a decent valuation at the height of the bubble, focused on an idea that was deeply out of favor with the reigning digerati at the time, stayed focused, survived the bust with their cash, and we all know what happened after that. While Google was certainly the most spectacular example of this, I can, as I sit here typing, think of at least half a dozen other similar outcomes.

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